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Construction Claims Monthly - Devoted exclusively to the problems of construction contracting since 1963

RFIs: The Paper War & How to Prevent It (CCL119B)

  • Product Format
    Pre Recorded Webinar
  • Presenter(s)
    James G. Zack Jr. CCM, CFCC, FAACE, FRICS, PMP
  • Conference Date
    Wed, January 16, 2019
  • Length
    90 minutes

Set Contractual Parameters That Will Stop RFI-Based Disputes Before They Happen

Requests for information (RFIs) are the pesky and prevalent paperwork bane of construction projects. While they can be a useful tool, they can also be misused to improperly increase profitability or form the basis for costly cumulative impact or delay claims that hobble both small- and large-scale projects. But you can keep the paper war at bay.

Join industry leader James G. Zack, Jr. to learn about the genesis of RFIs, the ways in which the RFI process is typically abused today, and how to stop it. Zack will use a real-world claim case study to illustrate the legal disputes and arguments that can result from a large quantity of RFIs on a project. And he’ll show you how project owners can head trouble off at the pass by contractually safeguarding against RFI abuse. 

Zack will arm you with a three-step approach to reducing the impact of RFIs: update your contracts to include key RFI-controlling mechanisms; track and monitor RFIs electronically, and employ best practices for managing the onslaught of RFIs that do come your way.

Session Highlights

In this practical strategy session, you’ll learn how to:

  • Take proactive, contractual action to stop RFI-process abuse
  • Understand the true cost impact of RFIs on construction projects
  • Prepare for legal arguments linking the number of RFIs on a project to delay and/or cumulative impact claims
  • Incorporate critical definitions into your contracts to mitigate the costly impact of RFIs
  • Incorporate RFI specifications into your contracts to mitigate the costly impact of RFIs
  • Use electronic RFI tracking and monitoring systems
  • Use best practices to manage RFIs

Who Should Attend

  • Attorneys dealing with construction delays and cumulative impact claims
  • Owners and owner representatives managing capital improvement projects
  • Contractor executives, project managers, project sponsors and project control personnel
  • Construction managers and design professionals performing services during construction

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About the Presenter(s)


Jim is the Senior Advisor to the recently formed Ankura Construction Forum™. The Forum strives to be the construction industry’s resource for thought leadership and best practices on avoidance and resolution of construction project disputes globally. Jim was the founder and Executive ...More Info

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