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Construction Claims Monthly - Devoted exclusively to the problems of construction contracting since 1963

Writing Effective Emails (CCLN74C)

  • Product Format
    Pre Recorded Webinar
  • Presenter(s)
    Philip Vassallo
  • Conference Date
    Thu, October 26, 2017
  • Length
    60 minutes

Get Practical Tips to Write Purposeful, Reader-Focused Emails and Respond to Them Effectively

Have you ever received those mails with endless and useless list of recipients? Did you ever have to struggle to go through those overlong, cryptic proses with twisted logic of an email, only to realize later that the message sent to you doesn’t concern you or your business? Did you had to suffer one of those bizarre or puzzling formatting, smileys or emoticons?

Well, there are problems in email communication - and they have led executives in concluding that staff email is sometimes used inappropriately - either as an excuse to avoid communication personally or as a weapon to assault readers, staying at a safe distance. If you want to write effective emails, you have to start from the premise that email is writing, and it requires attention to the language standards, especially when it comes to the workplace.

This webinar by expert speaker Philip Vassallo focuses on the biggest challenges faced by employees who have to saunter through hundreds of emails every day. Also, you will get concrete suggestions to create emails and respond to them effectively and accurately. The session will then concentrate on the practical remedies to set incomplete, purposeless, insensitive and unorganized messages right, so that the emails become deferential, thorough, and reader-focused and can be easily scanned. Lastly, Philip will provide guidelines to manage the email system to check critical emails when there is a dire need of high-quality communication.

Session Highlights:

  • How to manage emails efficiently and accurately
  • Major email writing mistakes defined
  • How to write reader-focused and purposeful mails
  • How to employ a comprehensive checklist which ensures quality control on the most important emails
  • How to use a recognizable, standard structure to assure ease in reading
  • Checking emails so that they have a respectful tone but don’t lose central points
  • How to collect tips to attach, copy, forward and receipt
  • The process of mastering the unique challenges of email

Who Should Attend

  • Admin Assistant
  • Analyst
  • Attorney
  • Operations Manager
  • C Level Executives
  • Executive Assistants
  • Real Estate Agents
  • Property Managers
  • Engineers
  • Marketing and Sales Assistant
  • Office Managers
  • HR Managers, Generalist
  • Owners
  • Partner

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About the Presenter(s)


Philip Vassallo has developed, delivered, and supervised communication training programs for a wide range of managerial, administrative, and technical professionals in corporate, government, and academic environments. He has also taught writing and presentation skills on the graduate and undergra...More Info

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